PrimeLink designs, secures, and manages the infrastructure behind Jamaica's hotels, hospitals, banks, and ministries — monitored around the clock so the people who depend on it never have to.
Enterprise infrastructure trusted by hospitality, finance, healthcare, government, and education sectors across the island.
Head office
Primary stock location
North Coast
Operations & support
Western region
Service center
Delivery &
Support nationwide
Sectors served: Hospitality · Finance · Healthcare · Government · Education · Retail · Manufacturing · SMB
From the cable in the wall to the cloud overhead — designed, deployed, and managed by engineers who answer the phone at 3am.
We don't wait for things to break. Our NOC watches your entire environment 24/7, catching issues before your team ever notices — patching, monitoring, and maintaining so your day runs uninterrupted.
Firewall, endpoint, and threat response — security built in from the first design decision.
Learn moreLAN, WAN, and SD-WAN engineered to carry enterprise load reliably at any scale.
Learn moreMigration, hybrid infrastructure, and multi-cloud management — tuned to Caribbean compliance and connectivity realities.
Learn moreHigh-density wireless for hotels, campuses, and hospitals — seamless roaming, zero dead zones.
Learn moreOn-prem, hybrid, virtualization, and disaster recovery built for continuity.
Learn moreVoice, video, and collaboration that connect teams across the region.
Learn moreRoadmaps, audits, and project leadership that tie technology to business outcomes.
Learn morePlenty of vendors sell hardware. We take responsibility for whether it stays running. Every engagement is backed by certified engineers, a 24/7 operations center, and a response time we put in writing.
Certified by Cisco, Microsoft, Fortinet, and VMware — with on-the-ground knowledge of Jamaica's connectivity and Caribbean compliance.
Our NOC monitors continuously and our engineers respond within four hours — a real person, not a queue or a chatbot.
Protection is built into every solution from the start, never bolted on after the fact.
A resort's network has nothing in common with a bank's. We start by learning yours — its rules, its risks, its busy season.
Guest Wi-Fi, PMS integration, and surveillance for resorts and all-inclusives.
Guest ExperienceCompliant networking and clinical-grade infrastructure for hospitals and clinics.
Data ComplianceSecure, redundant networks with full data sovereignty for public institutions.
Data SovereigntyCampus-wide wireless, device management, and content filtering at scale.
Campus NetworksZero-trust security and encrypted comms for banks and credit unions.
Zero TrustPOS connectivity, loss-prevention CCTV, and multi-site WAN for chains.
Multi-SiteIndustrial networking and OT/IT convergence for production environments.
OT / ITEnterprise-grade IT priced for growing Jamaican businesses.
Right-SizedShop the same enterprise-grade hardware we deploy — in stock in Kingston, delivered island-wide. Best-sellers below; the full catalog has 50+ products.
We rebuilt our guest network across three buildings with PrimeLink. Wi-Fi complaints dropped to zero in two weeks. They understood hospitality without us explaining it.
Book a free consultation with a senior engineer. An honest assessment of your environment — no obligation, no sales pressure.
Immediate support, a new project, or just a question about where to start — reach the team directly.
Tell us what you're working with. We'll get back within one business day.